Legale
URL : hotelcrayon.com
Entreprise, organisme : Hôtel Crayon
Siège social :
SAS HOTEL SAINTE MARIE
25, rue du Bouloi
75001 Paris - France
Tel: +33 1 53 46 96 30
Email : contact@hotelcrayon.com
Capital social : 104 000,00 euros
RCS : 562 008 466 R.C.S. Paris
SIRET : 562 008 466 00020
TVA Intracommunautaire : FR 25 562 008 466
Objet du site : Promotion de l'établissement
Directeur de la publication, responsable légal : Christophe SAUVAGE
Responsable éditorial : Christophe Sauvage
Web master, conception, édition, direction artistique : Cendyn France SAS
Photographies : Nicolas Anetson
Hosting : Cendyn France SAS
President Cendyn France SAS : Michael Bennett
The site presents :
● Informative content
● A collection of personal data online
Loi Informatique et Libertés : the site is the subject of a declaration to the Commission Nationale Informatique et Liberté.
You have the right to access, modify, rectify and delete information concerning you (art. 34 of the French Data Protection Act).
To exercise this right, please contact: contact@hotelcrayon.com
Property: The site and the information it contains are protected by French intellectual property law and international conventions.
With the exception of use by close family members or for private use, the site and any element of its content may not be reproduced,
republished, transcribed, modified or transmitted without the prior authorization of the rightful owner.
MEDIATOR - SETTLEMENT OF DISPUTES
Consumers who have a dispute with a professional can contact the online dispute resolution platform (RLL):
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
Consumers who have a dispute with a professional can also contact the AME Conso:
either via the Internet (https://www.mediationconso-ame.com) by completing the dedicated form provided, accompanied by the documents supporting their claim.
or by post: AME Conso, 197 Boulevard Saint-Germain, 75007 Paris, with supporting documents.
After contacting customer service and in the absence of a satisfactory response within one month, the customer may refer the matter to the Centre de Médiation et d'Arbitrage de Paris, whose contact details are given below:
AME
11 place Dauphine
75001 PARIS
www.mediateurseuropeens
In accordance with article L. 223-2 of the French Consumer Code, the consumer has the right to register on the telephone canvassing opposition list:
"When a professional collects telephone data from a consumer, he informs the consumer of his right to register on the telephone canvassing opposition list.
When this collection of information takes place at the time of concluding a contract, the contract mentions, in a clear and comprehensible manner, the existence of this right for the consumer."
In application of article L.521-1 du Code de la Consommation, le consommateur a la possibilité de s'inscrire sur la liste d'opposition au démarchage téléphonique liée au dispositif Bloctel.
Subscribe free of charge to this list at www.bloctel.gouv.fr
"Conditions de vente du tarif"
Cancellation or modification due to the customer
In accordance with article L. 221-28 of the French Consumer Code, customers are reminded that they do not have the right of withdrawal provided for in article L. 221-18 of the French Consumer Code.
The conditions of sale of the reserved fare specify the terms and conditions for cancelling and/or modifying the reservation.
Reservations with prepayment cannot be modified and/or cancelled. No refunds will be made for deposits paid in advance.
In such cases, this will be stated in the fare's conditions of sale.
When the conditions of sale of the rate reserved allow it:
the cancellation of the reservation can be carried out directly on the Site or the Mobile Services via the heading "Consult or cancel your reservation";
the modification of the reservation can be carried out directly with the hotel, whose telephone coordinates are specified on the confirmation of the reservation sent by e-mail.
In the event of interruption of the stay due to the customer's fault, the entire agreed price will be cashed.
In the case of reservations with prepayment, no refund will be granted.
Unless otherwise expressly agreed, the customer must vacate the room by 12.00 p.m. on the day the reservation ends.
Failure to do so will result in an additional night's charge.
All reservations are nominative and may under no circumstances be transferred to a third party, whether free of charge, against payment or on a commercial basis.
For any complaint relating to a hotel reservation, the hotel team is at your disposal :
To write to us :
Hôtel Crayon
25, rue du Bouloi
75001 Paris - France
